At Naviforce, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple return and refund policy.

Return Eligibility

You may request a return if:

• The product is damaged or defective

• You received the wrong product

• The product is unused and in original condition

Return requests must be made within 3 days of receiving the product.

Conditions for Return

To qualify for a return:

• The product must be unused

• It must be in its original packaging

• All tags, manuals, and accessories must be included

Products that show signs of use may not be eligible for return.

Refund Process

Once we receive and inspect the returned product:

• If approved, the refund will be processed within 3–7 business days

• Refunds may be issued via mobile banking or bank transfer

Non-Returnable Situations

Returns may not be accepted if:

• The product has been used

• The return request is made after the allowed time

• The product is damaged due to customer misuse